● Independent audit · No retainer · No pitch

Is your agency ripping you off?

An independent audit of your email & SMS programs and what your agency actually delivers. A clear verdict in 5 days: keep them, renegotiate, or fire them.

Get your audit — $999 Not ready? Free teardown →

Read-only access. Delivered in 5 business days.

Jason Hui Audited personally by Jason Hui, 15 years building DTC email & SMS programs. Not a tool, not a junior.
Your agency
Email & SMS · audited 5 days
68/100
RENEGOTIATE
Results
88
Pricing
66
Comms
42
12 wins found
$3.2k/mo overspend
● The problem

The numbers you see are the numbers your agency chose to show you.

You hired an agency so you wouldn't have to live inside Klaviyo. The trade-off is that their report is the only read you get on whether it's working.

Last-click attribution inflates email revenue by 30 to 50% in a typical Klaviyo account. It's the default setting, and most agencies don't volunteer to change it.

It usually isn't fraud. It's an information gap that happens to favor the people you're paying, and this audit closes it. We pull your actual data and give you a straight assessment, with no pitch at the end and no retainer offer. We have nothing to sell you after.

Jason Hui, founder of Taken Digital
● Who reads your account

An independent operator reads it, not your agency.

I've spent 15 years agency-side building email and SMS programs for DTC brands, after five years in enterprise tech consulting. I run an agency today. That's exactly why I can read one of these accounts in an afternoon and see what's real, what's inflated, and what's being left on the table.

This is not a pitch deck, and I'm not pitching you on switching to me. This is a flat fee. You keep the report, you make your own call, and we have no relationship to manage afterward. The only thing I'm selling is the read.

Jason Hui · Founder, Taken Digital · 15 years DTC email & SMS

I've built these programs. Now I'll read yours.

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● What we audit

Three things, looked at honestly.

Email

Email marketing

Is your list healthy? Are your flows making money? Are you getting honest attribution?

  • List health and deliverability
  • Segmentation and suppression logic
  • Core flow coverage and gaps
  • Revenue attribution, real vs. inflated
  • Send cadence and campaign quality
SMS

SMS marketing

High-margin channel or compliance liability. We'll tell you which one yours is.

  • Opt-in rates and list growth
  • TCPA compliance review
  • Revenue per send analysis
  • Segmentation vs. blast strategy
  • Email and SMS integration
Agency

Agency accountability

Are they reporting honestly? Is the work strategic or execution on autopilot?

  • Attribution setup and accuracy
  • Work quality vs. retainer cost
  • What they should be doing that they're not
  • Verdict: stay, renegotiate, or leave
● The verdict

One straight call. Keep them, renegotiate, or fire them.

KEEP

They're doing strong work at a fair price. We show you exactly where, so you can double down with confidence.

RENEGOTIATE

Good in parts, overpaying in others. We hand you the specifics to fix the scope and the price.

FIRE

You're getting taken. We show you the evidence and what to do next, including how to brief a replacement.

● The deliverable

See exactly what you're buying.

Your agency
Sample scorecard
68/100
RENEGOTIATE
Results
88
Pricing
66
Comms
42
Deliverability
79
List health
54

12 wins worth keeping

Your welcome and abandonment flows are pulling their weight. We flag what's working so you protect it.

$3,200 / month in soft spend

Reporting hours and "strategy" line items with no output attached. We show you the receipts.

7 fixes, ranked by revenue

From a broken post-purchase flow to a list that's quietly decaying. Ordered by what earns most, first.

One plain-language verdict

No jargon, no hedging. A recommendation you could forward to your CEO and have it land.

● What you get

What we found, what it means, what to do.

Most audits are really pitch decks. They make everything look broken so the only way out is to hire the people who ran it. This isn't that. We have nothing to sell you at the end and no retainer waiting, so the report just tells you the truth: what's working, what isn't, and what to do next. A clear document, not a 40-slide deck, and it's yours to keep.

✓
● Our guarantee

If we don't find three things worth acting on, you don't pay.

We've never opened an account and found nothing. If yours is the first, the audit is free.

● How it works

No sales pitch. No proposal process.

1

Book and pay

Pay $999 upfront. No sales pitch to sit through, no proposal process. The only call is a short onboarding one after you buy, to get access.

2

Onboarding call and access

Right after payment we book a short onboarding call to get oriented. Then a quick intake form and read-only access to Klaviyo, your SMS platform, and your agency's reporting.

3

Get your verdict

Within 5 business days: a written audit with findings and a plain-English recommendation.

● Pricing

One flat fee. No agenda.

You're spending $3,000 to $10,000 a month. This costs $999, once, and tells you whether that spend is working.

$999
One-time. Delivered in 5 business days.
  • Email marketing audit
  • SMS marketing audit
  • Agency accountability review
  • Written report with findings
  • Plain-English verdict: stay, renegotiate, or leave
Book my audit

Read-only access only. We never touch your accounts, send to your lists, or change any settings.

● Free · No access needed

Not ready for the full audit? Start with a free teardown.

We follow the path a new customer takes, from your Meta ads to your landing page to your popup to your welcome emails. Then we send you a 5-point teardown of where that journey leaks. No account access, no call, no cost.

  • Meta ads: the hook, and where they send people
  • Landing page: built to convert, or just to look good?
  • Popup: does the offer fit the traffic hitting it?
  • Welcome flow: what new subscribers actually receive
  • Authentication & deliverability: do your emails reach the inbox?

Get your free teardown

We subscribe and watch your full welcome flow, then send the teardown once it finishes. The paid audit covers what's hidden inside the account.

No spam. You get your teardown once your welcome flow wraps, and nothing else unless you ask.

Questions, answered.

What access do you need?+

Read-only access to your email platform (Klaviyo or similar), your SMS platform, and your last two or three agency reports. It takes about 10 minutes to set up, and we walk you through it on the onboarding call. We never touch your accounts, send to your lists, or change any settings.

What if my agency is actually doing fine?+

Then you'll get proof that they are, plus a few fixes to push them further. Knowing for certain that your money is well spent is worth $999 on its own.

Will you try to sell me your agency?+

No. There's no pitch and no retainer offer at the end. The audit is the entire product. If you ask us who else to talk to, we'll point you somewhere honest.

How fast is it really?+

Five business days from the moment we have access. If something will take longer, we tell you up front.

Who sees my data?+

Only us, read-only, and we delete our access the moment the audit is delivered. Your data is never shared with any agency.

Do you cover channels other than email and SMS?+

This audit covers email and SMS. We also run audits for paid social, paid search, SEO, and CRO. Ask us and we'll point you to the right one.

Stop guessing. Get the verdict.

Five days from now you could know exactly whether your agency is earning their retainer. Or you could keep wondering.

Book my audit — $999

One-time payment. 5-day turnaround. No sales pitch.